Whole Home Energy Solutions can provide you with expert advice and energy efficiency upgrades that could save you up to 30% on your energy costs.*
Schedule a Whole Home Energy Solutions assessment with a PSE&G participating contractor, and you’ll get an in-depth check of your home’s health and safety, air quality, HVAC and water heater efficiency, and more.
Depending on your results, you could qualify for up to $6,000 in rebates and receive up to $25,000 in interest-free, on-bill repayment to help pay for your home energy upgrades.
Select a Whole Home Energy Solutions contractor using our online portal.† If you have questions about the program or finding a participating contractor, please contact us at one of our local call centers below depending on the county where you live.
If you live in any of these counties, call 1-855-846-2895 for assistance.
If you live in any of these counties, call 1-855-522-8211 for assistance.
All PSE&G participating contractors are Building Performance Institute (BPI) certified, which means they’re experts in identifying ways to increase energy efficiency all around your home.
While your Whole Home Energy Solutions assessment is in progress, your contractor will conduct a number of in-depth tests inside your home, including:
You’ll receive a customized home energy report shortly after. It will contain recommendations for upgrades to improve your home’s comfort and energy efficiency, as well as additional strategies for reducing your energy use and ways you can take advantage of rebates and payment options.‡
Our on-bill repayment option gives you the flexibility and convenience of being able to pay for home energy efficiency upgrades over a period of time, interest-free. With this option, your monthly PSE&G energy bill will contain repayment installments of equal amounts.
Any qualified PSE&G residential customer is eligible for up to a $25,000 allowance for on-bill repayment.
| Project Cost | All Customers | Income-Qualified Customers |
|---|---|---|
| $10,000 or less | 84 months | 120 months |
| $10,001 or more | 120 months | 120 months |
Here, you can find responses to PSE&G customers’ commonly asked questions about on-bill repayment. Click the “plus” icon next to any question to read more.
Yes, you may enroll multiple times across different projects and/or programs. However, the maximum amount of credit per account is $25,000.
Yes. If we initially deny you for on-bill repayment, you may reapply after 60 days.
If you believe you have a valid reason to be reconsidered before then, we have an appeal process to review your application.
Eligibility for this incentive is restricted to customers in one of the following groups:
First, you should discuss on-bill repayment with your participating contractor, who will apply for it on your behalf prior to starting your project. To qualify, you must have 12 months of continuous, on-time payment history with PSE&G.
If you’ve not yet been a PSE&G customer for 12 months, you still may be eligible for on-bill repayment. Ask your previous gas or electric utility to provide you with a letter of credit (for service within the past 24 months) confirming that your account had 12 months of continuous, on-time payment.
Once we approve you for on-bill repayment, we’ll notify your participating contractor, and they can enroll you.
All payment agreements are between PSE&G and the eligible customer. Please note that the PSE&G account holder at the property where the work is performed must be the customer who signs the agreement.
PSE&G will notify your contractor that you’ve been approved or denied, and they will inform you.
Yes, you may enroll with each of your PSE&G accounts. Please note that you will be subject to a maximum outstanding balance of $25,000 per account.
If you are enrolled in on-bill repayment, you can either pay the outstanding balance in equal monthly installments over the term of the agreement or pay one lump sum for the full remaining balance at any time.
Please note that once you are enrolled in an installment plan, we cannot accept surplus payments toward the principal of your on-bill repayment balance.
If your account is closed for any reason, the unpaid balance is due and payable to PSE&G within 30 days.
Our on-bill repayment option gives you the flexibility and convenience of being able to pay for home energy efficiency upgrades over a period of time, interest-free. With this option, your monthly PSE&G energy bill will contain repayment installments of equal amounts.
All on-bill repayment options are interest-free (0%). On-bill repayment terms pertaining to specific PSE&G programs are as follows:
Whole Home Energy Solutions
Whole Home Energy Solutions offers an on-bill repayment term of 84 months (seven years) for project costs less than or equal to $10,000, or a term of 120 months (10 years) for project costs between $10,001 and $25,000.
| Electric Provider | Gas Provider | Allowance |
|---|---|---|
| PSE&G | PSE&G | $25,000 |
| PSE&G | N/A (all-electric residence) | $25,000 |
| PSE&G | N/A (delivered-fuel customers) | $25,000 |
| Butler Electric | PSE&G | $25,000 |
| PSE&G | Not PSE&G (municipality or other utility service provider) | $15,000 |
| Not PSE&G (municipality or other utility service provider) | PSE&G | $15,000 |
| Project Cost | All Customers |
|---|---|
| $10,000 or less | 84 months |
| $10,001 or more | 120 months |
HVAC Instant Rebates
Customers participating in our HVAC Instant Rebate Program have several on-bill repayment options based on their project’s cost, their income level, and their partner utilities:
If you meet the low- to moderate-income qualifications, you are eligible for a repayment term of 84 months (seven years) if your total amount borrowed is $10,000 or less. If you have project costs between $10,001 and $25,000, you can choose a term of either 84 months (seven years) or 120 months (10 years).
| Electric Provider | Gas Provider | Allowance |
|---|---|---|
| PSE&G | PSE&G | $25,000 |
| PSE&G | N/A (all-electric residence) | $25,000 |
| PSE&G | N/A (delivered-fuel customers) | $25,000 |
| Butler Electric | PSE&G | $25,000 |
| PSE&G | Not PSE&G (municipality or other utility service provider) | $15,000 |
| Not PSE&G (municipality or other utility service provider) | PSE&G | $15,000 |
| Project Cost | All Customers | Income-Qualified Customers |
|---|---|---|
| $10,000 or less | 84 months | 84 months |
| $10,001 or more | 84 months | 84 months or 120 months |
We offer on-bill repayment to customers participating in our HVAC Instant Rebates Program and our Whole Home Energy Solutions. For each of these programs, the participating contractor you select can help you determine which specific equipment and installation costs are eligible for on-bill repayment.
Additionally, if you participate in a Whole Home Energy Assessment, you may choose to have a smart thermostat professionally installed for a discounted price, and to be billed through on-bill repayment.
No. We don’t perform credit checks or contact any credit bureaus for additional information in order to gauge your eligibility for on-bill repayment.
You can claim federal tax credits if you perform certain energy efficiency upgrades through Whole Home Energy Solutions.§
Visit energy.gov to learn more about federal tax credits.
Here, you can find responses to PSE&G customers’ commonly asked questions about Whole Home Energy Solutions. Click the “plus” icon next to any question to read more.
Whole Home Energy Solutions takes a “whole-home” approach to make existing one- to four-family homes more energy efficient, and to lower energy consumption.
Each participating contractor has been certified by the Building Performance Institute. These specially trained professionals use advanced diagnostic equipment to test your home and identify energy efficiency improvements that may be right for you.
During the Whole Home Energy Solutions assessment process, your contractor may use a blower door and infrared scan to test for air leakage; conduct a series of combustion-related tests; and explore opportunities to improve your home’s insulation, heating and cooling system, appliances, and lighting. Your contractor will then explain to you what improvements can be made, and what they will cost.
To be eligible for the program, you must be a current residential PSE&G customer all living in a single-family and single-family attached (one- to four-unit properties) with a valid account number, and the owner of the house where the assessment will be performed.
Our Building Performance Institute certified contractors perform critical combustion safety-related tests before and after completing energy improvements to the home. Assessing and testing combustion appliances—such as heating equipment, ovens, and water heaters—for proper performance and carbon monoxide emissions helps ensure safe, efficient operation and prevent dangerous gases from being introduced into the home. Such tests are critical when making a home more energy efficient and comfortable.
The scope of upgrades, and the time needed to complete them, will vary depending on your home and the type of energy efficiency improvements you choose.
To complete the selected upgrades, your contractor may have to visit your home on multiple days. We strongly recommend that you meet with your contractor at the beginning of each day before work begins, and at the end of the day to review their progress and help you better understand the project timeline.
If you live in a single-family home, your property owner may contact a participating contractor.
Recommendations may include sealing gaps, cracks, and other leaks to prevent outside air from entering your home; adding insulation and sealing; insulating or replacing air ducts that run through the attic or crawl spaces; and repairing or replacing old or poorly functioning heating and cooling systems and appliances.
Your selected contractor sets the cost of the initial energy assessment, and your total project costs will depend on the upgrades you choose to perform. Homeowners may receive rebates and may qualify for on-bill repayment to help offset or defer the costs of eligible improvements.
Once your energy assessment is complete and you receive the contractor’s recommendations, it’s your decision whether to sign a contract and move forward with the improvements.
You are under no obligation to have the work performed—but remember, our recommended energy efficiency improvements can lower your energy bills, as well as improve indoor air quality and the comfort of your home.
† Contractors set their own fees for the cost of the initial energy assessment.
‡ Rebates and energy savings depend on the make and model of equipment selected and installed. All energy savings are estimated, and results may vary. PSE&G does not guarantee the amount of energy or money you may save by implementing the recommended changes.
§ PSE&G cannot offer tax advice. The tax credit information contained herein is provided for informational purposes only and is not intended to substitute for expert advice from a professional tax/financial planner or the Internal Revenue Service (IRS). For tax advice, please contact your tax adviser or the IRS.
This program is subject to change, including termination, without prior notice.
If you’re a contractor looking to join PSE&G’s Whole Home Energy Solutions Program, visit our online contractor registration portal, where you can create an account, complete an application, and submit a new participation agreement.
