Appliance Rebates

Why is PSE&G offering appliance rebates?

In September 2020, the New Jersey Board of Public Utilities approved PSE&G’s Clean Energy Future energy efficiency program, clearing the way for PSE&G to commit $1 billion toward energy efficiency over three years. It is the largest commitment to energy efficiency in New Jersey history, and includes 10 programs tailored to help all residential and commercial customers reduce their energy use with energy-efficient equipment, technologies, and strategies.


What is the PSE&G Appliance Rebates Program?

PSE&G offers rebates for replacing older, inefficient appliances and heating and cooling equipment with newer, high-efficiency models. For a list of qualifying equipment, visit PSEG.com/rebates or call 1-855-846-2895. PSE&G rebate applications can be completed online; please have your proof of purchase for the appliance or equipment you installed.


When is PSE&G launching discounts for appliances?

Discounts for qualifying ENERGY STAR® certified appliances will be available beginning July 1, 2021 for equipment purchased on July 1, 2021 or later. Customers who purchased appliances prior to July 1, 2021 should apply to New Jersey’s Clean Energy Program by visiting www.njcleanenergy.com.


What does ENERGY STAR certified mean?

ENERGY STAR is a nationally recognized joint program of the U.S. Environmental Protection Agency (EPA) and the U.S. Department of Energy (DOE). It helps us all save money and protect the environment through energy-efficient products and practices.

Whenever you purchase household appliances and products, always look for the blue ENERGY STAR label. This symbol means that those appliances and products meet strict energy efficiency guidelines set by the EPA and DOE.


Why is PSE&G involved with ENERGY STAR?

PSE&G has always sought ways to help customers save energy and money while helping to protect the environment. Educating everyone about the benefits of ENERGY STAR helps us achieve that goal. ENERGY STAR provides complimentary resources that PSE&G uses to enhance our programs.


Which ENERGY STAR certified appliances qualify for a discount?

The following ENERGY STAR certified appliances are eligible for a discount at participating retailers. Find a participating retailer near you; just look for the shelf stickers.

  • Air Conditioner (room or window unit) - $15 discount
  • Air Purifier/Cleaner - $50 discount
  • Dehumidifier - $25 discount

Do I have to be a current PSE&G customer to receive a rebate?

Yes. Only current PSE&G account holders may receive rebates. PSE&G customers who have chosen another electric generation supplier can still take advantage of the rebates; individual program eligibility rules may vary.


Which participating retailers will offer rebates on appliances?

Rebates will be available from the retailers listed below, with additional retailers to be added throughout the program year.

  • Lowe's 
  • The Home Depot 

Do I have to purchase products or equipment at a particular retailer?

Any qualified appliance or equipment is eligible for a rebate—regardless of where it was purchased—as long as it is installed in a PSE&G customer’s home and the customer can provide a copy of the paid receipt.


How can I submit a rebate application?

You must submit your rebate application online.


Where can I find more information?

Customers can call 1-855-846-2895 or by visiting pseg.com/rebates more information.


My utility bills are included in my rent/association fees. Am I eligible for the rebates?

Yes. If your management company or association is a PSE&G account holder, you would be eligible for a rebate. Please call 1-855-846-2895 for more information.

Appliance Recycling

What is the Appliance Recycling Program?

It is one of several programs PSE&G offers to help customers save money and reduce energy usage. The program removes older, energy-wasting refrigerators and freezers as well as room air conditioners and dehumidifiers—and recycles the units in an environmentally responsible way.


Why is PSE&G offering this program?

PSE&G created the Appliance Recycling Program as part of state-mandated efforts to increase energy efficiency. It is one of many programs that will be offered as part of PSE&G's plan to help customers reduce energy usage.


Why should I recycle my appliances?

It will save you money and is good for the environment. Older refrigerators and freezers typically use four times more electricity than newer models that are being produced today.


Is there an incentive to participate in the program?

Yes. Customers who recycle their old, working refrigerators and/or freezers will receive a $50 rebate from PSE&G. A rebate of $25 is also available for old, working room air conditioners and dehumidifiers when it is scheduled with the pickup of a refrigerator or freezer.


How much will I save on my electric bills?

If a secondary refrigerator, usually located in the basement or garage, is removed and not replaced, households can save about $150 per year depending on the size of the unit.


What are the eligibility requirements to participate in the program?

  • To qualify, you must be a PSE&G residential electric customer with a valid PSE&G account number.
  • You must own the refrigerator and/or freezer (and the room air conditioner and/or dehumidifier, if applicable).
  • The refrigerator and/or freezer must be between 10 and 30 cubic feet, and in working condition.
  • You must have adequate street parking in front of your home. Our trucks will not enter your driveway.

What precautions are being taken to address COVID-19?

At PSE&G, safety is our top priority. As part of our commitment to safety, we are closely monitoring developments related to the coronavirus (COVID-19) pandemic—and taking appropriate precautions to protect the health and safety of our customers, contractors, and employees. To this end, we now offer no-contact pickup (see next question). During your no-contact appliance pickup, our team will be wearing personal protective equipment, including masks. Team members will not initiate contact with you and will maintain a physical distance of at least six (6) feet. Before and after each pickup, the team will properly sanitize their hands, the appliance units, and their trucks.


What is a no-contact pickup?

In light of the COVID-19 outbreak, we are taking extra precautions to ensure the safety of our customers and contractors. No-contact pickups enable our staff to safely collect and recycle your old appliances without physical contact with you.


Can you perform no-contact pickups from either inside or outside of my home?

Yes, we offer indoor and outdoor pickups that comply with COVID-19 safety protocols.


Will I need to interact with the collection team during my pickup?

Our no-contact pickup will allow you to maintain social distance from our collection team during your scheduled pickup. You will be able to stay six feet away while our team removes your appliances.


What locations qualify for outside no-contact pickup?

Designated outside locations include garages, porches, and outbuildings.


What will happen on the day of the no-contact pickup, and what do I need to do to prepare?

  • Your appliances will be picked up at no charge from the address listed on your billing account. Room air conditioners and dehumidifiers must be picked up at the same time a refrigerator or freezer is picked up.
  • An adult aged 18 or older must be present while the appliances are being picked up.
  • Your appliances should be plugged in and in working condition.
  • Your appliances must be clean, empty of all food, and free of mold and mildew. We are unable to accept any units with mold or mildew damage.
  • All appliances must be closed securely and not able to be opened by children.
  • The refrigerator or freezer's waterline should be disconnected, the drip pan drained, and the unit properly defrosted.
  • Ensure an accessible, clear, and safe passage for appliance removal. The removal team will not risk injury, remove personal effects, or modify your home (e.g., remove doors or railings) to haul away the units. Please secure your pets in another room.
  • Clearly mark the units for pickup with a marker or sticky note to indicate the unit is for recycling pickup.
  • Print out the customer authorization form and place it inside your unit prior to pickup. You will receive the form via email when you schedule your appointment. If you do not have an email address, the form may be mailed to you. If the form is not present at the scheduled pickup, the collection team will not be able to collect the unit and your appointment will need to be rescheduled.

What if I don't have a printer to print the required customer authorization form?

If you are unable to print the required authorization form, please contact us at 1-888-484-8313 to have the form mailed to you.


How will I know the crew members picking up the appliance are from PSE&G?

PSE&G is partnering with Appliance Recycling Centers of America (ARCA) on the program. All ARCA employees will wear uniforms and display an identification badge with their photograph.


How do I schedule a pickup?

To schedule a pickup of an older refrigerator or freezer (and room air conditioner and/or dehumidifier if applicable), customers may call ARCA toll-free at 1-888-484-8313 or schedule an appointment online.


Is there a limit on the number of appliances that can be picked up for recycling?

There is a pickup limit of two (2) refrigerators and/or freezers per PSE&G residential household per year. A room air conditioner or dehumidifier must be picked up in conjunction with a refrigerator and/or freezer pickup and not picked up separately by itself; these smaller appliances also have a limit of two (2) per PSE&G residential household per year.


When does the Appliance Recycling Program end?

The program will be available through September 30, 2023. Depending on available funds, the program may be extended beyond that date.


When will I receive my rebate?

Once your unit is confirmed to be in working condition following pickup, we will mail a check to your address within four to six (4–6) weeks.


Can my rebate be credited to my PSE&G bill?

No. Rebates can only be issued in the form of a check.


How much of the refrigerator or freezer will be recycled?

More than 95% of each unit is recycled by ARCA at a recycling facility located in Philadelphia following guidelines from the U.S. Environmental Protection Agency's Responsible Appliance Disposal (RAD) program.


What happens if I am not able to plug my unit in while it is at an outside location?

In order to receive a rebate, the appliance must be in working condition. To verify your appliance is in working condition, please have the unit plugged in outside in your garage, porch, or outbuilding. If the unit is not plugged in, the team will test the unit back at the recycling facility to ensure that it is in working condition. If the unit is determined to not be in working condition at that time, you will not be eligible to receive a rebate.

Home Performance with ENERGY STAR®

What is Home Performance with ENERGY STAR®?

The Home Performance with ENERGY STAR Program (HPwES) uses a whole-house approach to make an existing 1-4 family home or low-rise multifamily building more energy efficient and to lower energy consumption. Each participating contractor has been staff certified by the Building Performance Institute (BPI). Only contractors with BPI certified staff can participate in the Program. These specially trained professionals use advanced diagnostic equipment to test the home and identify optimal energy efficiency improvements.


What is a Home Performance Energy Audit?

The Home Performance with ENERGY STAR audit is the first step toward making your home more energy efficient and reducing energy bills. During this comprehensive energy audit, the BPI certified contractor tests and evaluates the home using advanced diagnostic equipment and building science principles to determine which areas would benefit from energy efficiency and health and safety-related improvements. Features to be tested include but are not limited to heating and cooling equipment, insulation levels, air infiltration, appliances and lighting. During the visit, the contractor will install a number of energy saving features, such as LED bulbs, faucet aerators, smart power strips, and efficient-flow showerheads. If the home is more than 3,000 square feet or has more than one combustion appliance zone, additional fees may apply at the discretion of your contractor.

During the audit, the contractor may use a blower door and infrared scan to test for air-leakage; conduct a series of combustion-related tests; and explore opportunities to improve the home’s insulation, heating and cooling system, appliances, and lighting. The contractor will then explain to you what improvements can be made, and what they will cost.


What are some improvements that a contractor can make to my home?

Improvements may include sealing gaps, cracks, and other leaks to prevent outside air from entering your home, adding insulation and sealing and insulating or replacing air ducts that run through attics or crawlspaces. Improvements may also include repairing or replacing old or poorly functioning heating and cooling systems and appliances. Installing ENERGY STAR® certified lighting is another commonly performed, cost-effective improvement.


Why should I consider upgrading my home’s energy efficiency over other types of home improvements?

Energy efficiency upgrades can improve the comfort of your home, enhance its value and ensure that occupants are living in a safe environment. In addition, as a result of the improvements, you will reduce your energy usage every month.


Who will be eligible to participate in PSE&G’s Home Performance with Energy Star Program?

To be eligible for the program, you must be a residential PSE&G customer with a PSE&G account number and the owner of the house where the audit will be performed. Before July 1, 2021, participation is limited to PSE&G electric and gas customers. Beginning July 1, 2021 all PSE&G residential customers are eligible. This offer is not valid for new construction or commercial properties. Customers that receive ONLY PSE&G gas or electric service can visit njcleanenergy.com for more details.


Should I accompany the contractor during the Home Performance Energy Audit?

The program strongly encourages you to accompany your contractor during the Home Performance Energy Audit and to ask questions and learn about other energy savings opportunities. Your participation will help when discussing the audit findings, your contractor’s recommendations and how you can reduce energy use.


I'm concerned about the health implications of contractors entering my home. What safety precautions will they be taking?

To better serve you, all PSE&G Participating Contractors have put health and safety measures in place that meet or exceed public health guidelines. In addition to keeping technicians safe, these measures help protect you and your family. They include (but are not limited to) strict physical distancing, technician wellness screenings, proper hygiene, and the use of face masks and other protective equipment. As a further precaution, your contractor may ask screening questions when scheduling your energy audit or home improvement project. When scheduling your appointment, ask your contractor about other specific health and safety questions or concerns you may have.


What if the contractor visits my home but I choose not to move forward with any improvements?

Once your energy audit is complete and you receive the contractor’s recommendations, it is your decision whether to sign a contract and move forward with the improvements. You are under no obligation to have the work performed, but remember, the recommended energy efficiency improvements can upgrade your home, lower energy bills and improve indoor air quality, and comfort of your home. You and your family can realize significant benefits by moving forward with the recommended improvements as soon as possible following your Home Performance Energy Audit.


How long will it take for the improvements to be made to my home?

The scope of upgrades and the time needed to complete them will vary by participant and the type of energy efficiency improvement(s) you select. To complete the contracted improvements to your home, your contractor may have to visit your home on multiple days. At a minimum, PSE&G strongly recommends that you meet with the contractor at the beginning of each day before work begins and at the end of the day to review progress and to help you better understand the impact the work will have on your home. Be aware that the normal routine of your household may be disrupted while the contractor performs the improvements.


What does it cost to participate?

Costs depend on factors including the size and age of your home, the recommended improvements, and which upgrades you choose to install. Homeowners can receive cash incentives to help offset some of the costs of improvements.


Why are health and safety testing important when conducting home energy improvements?

BPI-certified contractors perform critical combustion safety-related tests before and after performing energy improvements to the home. Inspecting and testing combustion appliances—such as heating equipment, ovens, and water heaters for proper performance and carbon monoxide emissions—helps ensure safe, efficient operation and prevent dangerous gases from being introduced into the home. Such tests are critical when tightening up a home to make it more energy-efficient and comfortable.

Home Performance with ENERGY STAR® - Contractor

What are the benefits of participating as a contractor in the Home Performance with Energy Star program? 

  • Benefits include: 
    • Program training: You'll get access to required training (information will be provided upon application approval) and optional training. The required training will cover:
      • Program opportunities for your business
      • Available incentives for your customers
      • How to apply for incentives
      • Application requirements
      • How to use the contractor portal
      • How to use the online application
      • The team will also offer additional training opportunities to help you increase your knowledge in popular, cutting-edge technologies and expand your business.
    • Access to the Home Performance Energy Efficiency Learning Center and online application: You'll receive training and login information. The contractor portal is an excellent resource for growing your business.
    • Listing as a registered Home Performance with ENERGY STAR Program contractor: Your company will be listed in an online directory available to PSE&G customers looking to identify program contractors that can assist them.
    • Access to a dedicated outreach professional: After your application is approved, you will receive a welcome email from an outreach professional. That person is your dedicated resource for program participation questions.  
    • Input regarding the program's direction: Every year, participating contractors will be asked to provide feedback aimed at improving the program.  

What are the required documents needed to participate as a contractor?

  • New Jersey Division of Revenue Registration (Copy of NJ Business Registration Certificate from the NJ Division of Revenue website for your company)
  •  Company license/s (e.g. New Jersey Home Improvement Contractor NJHIC), HVAC Contractor, etc.) applicable to the work your company will perform under the program or a printed copy of a Department of Consumer Affairs NJHIC registration from http://www.njconsumeraffairs.gov/HIC/
  •  General Liability Certificate of Insurance, Employers Liability and automobile insurance with a minimum of $1,000,000 coverage, $2,000,000 of excess Umbrella, and $1,000,000 professional liability.
  • Workers Compensation Certificate of Insurance 
  • Better Business Bureau Membership Certificate or three credit references with more than a $2,500 credit line. You must provide the credit company name, address, and phone number (i.e. supplier house accounts).
  • Five customer references with name and address, phone number and a brief description of work done for each reference 
  • Current Alternate Name Form (DBA) filed with the State of New Jersey, if applicable 
  •  MWVBE and Diverse Business Enterprise certifications if applicable

Can I do Home Performance projects for multifamily buildings?

Yes, Building Performance Institute (BPI) multifamily certification is required and the BPI multifamily standards must be followed.  


What are the requirements for contractor participation?

Participating contractors must employ properly trained staff and must allow inspection of work performed by the program to ensure that all measures are properly installed and safety precautions are observed. To participate in the HPwES program, a contracting company must be Building Performance Institute (BPI) certified. In addition, the HPwES program requires that, company-wide, an employee(s) hold a BPI Building Analyst Professional certification. The employee certification requirements provide assurance to both customers and the program that all cost-effective savings opportunities have been identified, any health and safety considerations are also included in the report of recommended actions, and workers are competent. Participating contractors must guarantee all work, and agree to abide by BPI standards governing health and safety, work quality, insurance coverage, customer service, and complaint resolution, and follow all requirements as described in the HPwES participating contractor agreement.


How do I become a participating contractor in the PSE&G HPwES Program?

Begin your application using our online contractor registration portal. To begin, all contractors will need to register, complete the contractor application and submit a new participation agreement through the online Contractor registration portal. The HPwES participation agreement will be valid with all 7 New Jersey utilities. Once a participation agreement is signed, the contractor will indicate the counties in which they operate in the application and the application will transfer to all other utilities servicing those counties. Please contact us at 1-855-846-2895 if you have questions.


What BPI training courses are required for participation in the HPwES Program? 

The BPI Building Analyst Professional certification, which allows an individual to administer an energy audit on a residential home. PSE&G provides BPI Certification at no additional costs to all participating contractors and their staff.  


Where can I get BPI Certification? 

PSE&G provides BPI Certification training for no cost to participating contractors to receive the BPI certification. To access this training, please reach out to Danielle.Calabro@icf.com.


Is there a program orientation following BPI certification? 

Once your company has become BPI designated and have no prior experience in participating in a HPwES program, you will be able to sign up for an orientation to provide you and your company with additional program information. Additional details will be provided when available. 


If I have additional questions, who can I contact? 

You can either call 1-855-846-2895 or email to PSEGHomeEnergy@icf.com


How do I get access to the program's energy modeling software? 

As you become a HPwES participating contractor, you will be provided all the software access related information. 


Will the program be using Snugg Pro and REMDesign energy modeling software for single family and multifamily buildings?  

Yes, both of these software will be utilized.  For single family, Snugg Pro will be the energy modeling tool and for multifamily buildings, REM Design will be the energy modeling tool.  As you become a HPwES participating contractor, you will be provided all the software access related information. 


What are the steps in the approval process to get started? 

  • The program team will verify the information 
  • The team will contact your references
  • Once verification and reference checks are complete, you will receive information about training
  • At least one member of your team must attend program training

If you have questions, please email us at PSEGHomeEnergy@icf.com or call us at 1-855-846-2895 

Home Weatherization Program for Income-Qualified Customers

Am I eligible for the PSE&G Home Weatherization Program for Income-Qualified Customers?

You may be eligible for PSE&G's Home Weatherization Program for Income-Qualified Customers if you meet all three of these criteria:

  • You are a PSE&G residential electric or gas customer who is responsible for the PSE&G bill.
  • You have an annual household income that is within the income ranges listed in the chart below. (If you do not meet this requirement, you may be interested in our Comfort Partners, Quick Home Energy Check-up, and/or Home Performance with ENERGY STAR® programs.)
  • Finally, you have permission to make energy-saving upgrades at your residence. Renters may need to have their landlords’ approval to participate.

Call 1-855-846-2895 between 8 a.m. and 8 p.m. Monday through Friday to confirm your eligibility and schedule an appointment.

Household Income Levels

(Based on 2021 Federal Poverty Levels)

Number of People in Your Home

Annual Minimum Household Income

Annual Maximum Household Income

Monthly Minimum Household Income

Monthly Maximum Household Income

1

$32,201

$51,520

$2,683

$4,293

2

$43,551

$69,680

$3,629

$5,807

3

$54,901

$87,840

$4,575

$7,320

4

$66,251

$106,000

$5,521

$8,833

5

$77,601

$124,160

$6,467

$10,347

6

$88,951

$142,320

$7,413

$11,860

7

$100,301

$160,480

$8,358

$13,373

8

$111,651

$178,640

$9,304

$14,887


What’s the difference between a virtual and an in-home energy inspection?

Whether you choose a virtual or in-home energy assessment, a certified PSE&G energy adviser will perform a thorough assessment of your home’s energy use. You’ll receive a written report detailing ways you can save energy, as well as energy-saving products (such as LED bulbs, efficient-flow showerheads, and smart power strips) as needed for no additional cost.

  • A virtual energy efficiency inspection takes about an hour. Our energy adviser will conduct your assessment remotely with your video-enabled smartphone and Wi-Fi network. Together, you’ll find ways to save energy and money. When you’re ready to have our team in your home, we can schedule an in-person appointment to perform the recommended work.
  • An in-home energy efficiency inspection usually takes one to two hours. Our energy adviser will visit your home to perform advanced diagnostic testing, including a blower door test to pinpoint air leaks, and to identify energy-saving opportunities.

Can I use my smartphone’s data connection rather than a Wi-Fi network for my virtual energy efficiency inspection?

We strongly recommend using a Wi-Fi network. Using a mobile device’s data connection often causes technical difficulties with video.


Who will perform the energy efficiency inspection?

CMC Energy Services will perform all inspections for PSE&G's Home Weatherization Program for Income-Qualified Customers. CMC employees will present their photo identification badges when they arrive at your home. If you have any concerns, please call 1-855-846-2895 to verify the identity of our energy efficiency adviser.


If I qualify for energy-saving upgrades, who will install them for me?

During in-home inspections, all basic energy-saving products (such as LED light bulbs) will be installed by the PSE&G adviser. If you choose a virtual inspection—or request that a free energy kit be delivered to your home—“how-to” instructions will be sent to you. As always, you can contact your energy adviser if you have installation questions.


Can I qualify for additional upgrades based on my income level?

Yes. You also may qualify for additional energy efficiency, health, and safety improvements valued at up to $7,500. These upgrades may include:

  • A programmable smart thermostat
  • Insulation upgrades in walls, ceilings, and attics
  • Air sealing of windows and doors
  • Ductwork sealing
  • Heating and cooling equipment tune-ups
  • And more

Your energy adviser will work with you to plan these upgrades (which are determined on a home-specific basis) for future visits, and one or more of our participating contractors will contact you for scheduling.


How much will the additional improvements cost?

All upgrades are provided at no cost for PSE&G customers who meet eligibility requirements.


How long do I have to decide about proceeding with the recommendations?

Your weatherization work will be scheduled within 30 days of receiving recommendations. Our contractor will work with you to find a date and time that is convenient for you.


What are the qualifications of the energy advisers and participating contractors?

PSE&G energy advisers are experienced in residential energy conservation, construction, and building diagnostics—and are Building Performance Institute (BPI) certified professionals.

Our participating contractors are direct subcontractors to CMC Energy Services. All of them are licensed in the state of New Jersey and have provided references, qualifications, and evidence of insurance.

HVAC Instant Rebate Program

What is the PSE&G residential HVAC Instant Rebate Program?

PSE&G launched its HVAC Instant Rebate Program on July 1, 2021. Through the program, residential customers can receive instant rebates for qualifying, energy-efficient electric and gas HVAC equipment and water heaters, provided the equipment was purchased and installed on or after July 1, 2021. Customers that purchase HVAC equipment prior to July 1, 2021 should apply to New Jersey’s Clean Energy Program by visiting www.njcleanenergy.com.


Who does this program benefit?

PSE&G’s residential HVAC Instant Rebate Program benefits homeowners, distributors, and contractors throughout New Jersey.


Are there other utilities in New Jersey offering a similar program?

The HVAC Instant Rebate Program is designed for, and will only be offered to, PSE&G and Rockland Electric (RECO) customers. Other utilities in the state will also provide incentives for HVAC and water heater measures; however, these incentives will be provided in the form of a rebate check, to be mailed to homeowners upon utility project application approval.


What type of measures and incentives are offered under the HVAC Instant Rebate program?

Residential customers who purchase and install an energy-efficient central air conditioner, heat pump, or ENERGY STAR® smart thermostat can enjoy instant rebates of up to $450—and instant rebates up to $650 when upgrading to an energy-efficient gas water heater, furnace, or boiler system.


Am I eligible to participate?

To qualify for the program, you must be a residential PSE&G customer with a PSE&G account number; you also must be the owner of the house where the installation is performed. Beginning July 1, 2021, all PSE&G residential customers will be eligible. Please note that this offer is not valid for new construction or commercial properties.


What is ENERGY STAR?

ENERGY STAR is a nationally recognized joint program of the U.S. Environmental Protection Agency (EPA) and the U.S. Department of Energy (DOE). It helps us all save money and protect the environment through energy-efficient products and practices.

Whenever you purchase household appliances and products, always look for the blue ENERGY STAR label. This symbol means that the product meets strict energy efficiency guidelines set by the EPA and DOE.


How can a PSE&G participating contractor help me make my HVAC system more energy efficient?

He or she will help guide you through the equipment upgrade process, handle all necessary installations, and provide you with an instant rebate when the work is done.


Do I need to work with a PSE&G participating contractor to receive an instant rebate on my new HVAC system?

Yes. Our participating contractors will provide you with an instant discount at the time of installation. Find a participating contractor. 


After a contractor performs an installation in my home, does PSE&G inspect?

PSE&G does not inspect installations to verify quality or safety. However, PSE&G will randomly conduct inspections to confirm that qualifying equipment was installed. If you are selected for an inspection, PSE&G will call you to schedule an appointment.


I'm concerned about the health implications of contractors entering my home. What safety precautions will they be taking?

To better serve you, all PSE&G participating contractors have put health and safety measures in place that meet or exceed public health guidelines. In addition to keeping technicians safe, these measures help protect you and your family. They include (but are not limited to) strict physical distancing, technician wellness screenings, proper hygiene, and the use of face masks and other protective equipment.


Who can I contact if I have an issue with the work performed on my home or the equipment that is installed?

Contact the contractor who performed the work, the Better Business Bureau, or the New Jersey Division of Consumer Affairs.


I’d like to work with a particular contractor who isn’t listed on PSE&G’s Participating Contractor website. What should I do?

Start by calling PSE&G at 1-855-846-2895 between 8 a.m.-8 p.m., Monday-Friday. A member of PSE&G’s HVAC Account Management team will work with you to begin the process of getting your chosen contractor registered as a PSE&G participating contractor.


How do I take advantage of PSE&G’s on-bill repayment offerings?

If you have installed qualifying energy efficient products or started an energy efficiency project at your home, you may be eligible to participate in an on-bill repayment plan through PSE&G. PSE&G may qualify customers using payment history, third-party credit reporting, and/or financial statement review as part of the application process. More information will be provided soon.


If I apply for a rebate on an air source heat pump, can I also apply for a rebate on a furnace or air conditioner?

No. If you have already applied for a rebate on a heat pump, you are not eligible to apply for a rebate on a furnace or air conditioner. These rebates cannot be combined because PSE&G only provides a rebate for the primary heating source.


What do the acronyms SEER, EER, and HSPF mean?

SEER stands for Seasonal Energy Efficiency Ratio, EER stands for Energy Efficiency Ratio, and HSPF stands for Heating Season Performance Factor.


How are SEER, EER, and HSPF ratings determined for my central air, heat pump or ductless system?

SEER, EER, and HSPF ratings are determined by entering the model number of the indoor coil, the outdoor unit, and in many cases the air handler or furnace into the AHRI directory. If the complete system does not meet the program requirements, you will not be eligible for a rebate.


What is an ECM natural gas furnace motor?

When furnaces produce heat, they need a motorized fan to circulate the air. An electronically commutated motor (ECM) furnace circulates hot air into the ducts that run through the walls of the building. ECM furnace motors typically use significantly less electricity than traditional furnace fans.


In order to qualify for a rebate on a new central air conditioner, does my furnace need to be high efficiency?

In most cases, yes, your furnace or air handler must be high efficiency. The PSE&G HVAC Instant Rebate Program requires SEER and EER ratings for a complete system as rated by AHRI—so you should check with your contractor to determine if your complete system qualifies for the PSE&G rebate. Your contractor should be able to confirm the system rating in the AHRI database and verify your eligibility.


Is this HVAC Instant Rebate Program similar to the New Jersey BPU’s COOLAdvantage and WARMAdvantage energy efficiency programs?

Yes. Customers and trade allies who have participated in these New Jersey BPU programs in the past will be familiar with many of the solutions and equipment offerings in PSE&G’s HVAC Instant Rebate Program.

HVAC Instant Rebate Program - Contractor

What is the PSE&G residential HVAC Instant Rebate Program?

PSE&G launched its HVAC Instant Discount Program on July 1, 2021. Through the program, residential customers can receive instant discounts for qualifying, energy-efficient electric and gas HVAC equipment and water heaters, provided the equipment was purchased and installed on or after July 1, 2021. Customers that purchase HVAC equipment prior to July 1, 2021 should apply to New Jersey’s Clean Energy Program by visiting www.njcleanenergy.com.


Who does this program benefit?

PSE&G’s HVAC Instant Discount Program benefits distributors, contractors, and homeowners alike throughout New Jersey.


Are there other utilities in New Jersey offering a similar program?

The HVAC Instant Discount Program is designed for, and will only be offered to, PSE&G and Rockland Electric (RECO) customers. Other utilities in the state will also provide incentives for HVAC and water heater measures; however, these incentives will be provided in the form of a rebate check, to be mailed to homeowners upon utility project application approval.


What type of measures and incentives are offered under the HVAC Instant Discount Program?

Residential customers who purchase and install an energy-efficient central air conditioner, heat pump, or ENERGY STAR® smart thermostat can enjoy instant discounts of up to $450—and instant discounts up to $650 when upgrading to an energy-efficient gas water heater, furnace, or boiler system.


How do I become a PSE&G participating contractor?

Visit our contractor application to register and complete a contractor application. Contact us at 1-855-846-2895 if you have any questions. We look forward to working with you!


How are contractors reimbursed once they release the instant rebate to PSE&G customers?

Once the project is approved, contractors will be reimbursed by the participating distributor from whom they originally purchased the equipment.


Is this HVAC Instant Discount Program similar to the New Jersey BPU’s COOLAdvantage and WARMAdvantage energy efficiency programs?

Yes. Customers and trade allies who have participated in these New Jersey BPU programs in the past will be familiar with many of the solutions and equipment offerings in PSE&G’s HVAC Instant Discount Program.

Instant Lighting Discounts

Why is PSE&G offering discounts on LEDs?

At PSE&G, we work hard to include new products and technologies as part of our energy efficiency programs. For lighting, we currently offer an instant discount on many eligible LED products sold at participating retail stores across your area. You can find PSE&G instant discount signage displayed next to eligible lighting products.


When is PSE&G launching instant lighting discounts?

Instant discounts for qualifying ENERGY STAR® certified lighting purchases will be available beginning July 1, 2021 for equipment purchased on July 1, 2021 or later. Customers who purchase ENERGY STAR certified lighting prior to July 1, 2021 should apply to New Jersey’s Clean Energy Program by visiting njcleanenergy.com


What are LEDs, and how are they different from incandescent and CFL light bulbs?

LEDs, or light-emitting diodes, are semiconductor devices that produce visible light when an electrical current is passed through them.

LED lighting differs from incandescent and compact fluorescent lighting in several ways. When designed well, LED lighting can be more efficient, durable, versatile, and longer lasting. LEDs are ideal for recessed can and track lighting. They last at least 15 times longer and use up to 90 % less energy than standard incandescent bulbs. In addition, LEDs turn on instantly with no flickering, produce less heat, and allow for precise placement of light due to their directional nature. Finally, LEDs are available in a variety of color hues and temperatures, and most LED bulbs are dimmable.


What instant discounts will be available for lighting?

Instant lighting discounts of up to $7 per bulb on ENERGY STAR certified LEDs will be available at participating retailer locations throughout PSE&G’s electric service area.


Which retailers will offer instant discounts on lighting purchases?

Instant lighting discounts will be available from the retailers listed below, with additional retailers to be added throughout the program year:

  • BJ’s Wholesale
  • Costco
  • Lowe's 
  • Sam’s Club
  • Target
  • The Home Depot 
  • Walmart

Where can I find more information?

For more information, customers can call 1-855-846-2895. Beginning on July 1, 2021, additional information will be available at Homeenergy.pseg.com and homeenergy.pseg.com/lightingdiscounts


Why is it important to buy ENERGY STAR certified light bulbs?

ENERGY STAR certified products have been tested to meet stringent performance criteria established by the U.S. Environmental Protection Agency and the U.S. Department of Energy. These criteria ensure that all bulbs earning the ENERGY STAR label meet minimum lifetime and efficacy requirements, and are within maximum allowed product start and warm-up times. If you choose a bulb that is not ENERGY STAR certified, you may be sacrificing performance.


Where can I buy ENERGY STAR certified light bulbs?

PSE&G is partnering with retailers throughout New Jersey to provide incentives to customers who purchase energy-efficient products. Look for ENERGY STAR rated bulbs with the instant discount sticker when you shop at the retailers found on this page.


What’s the difference between a lumen and a watt?

A lumen is a measure of light output, while a watt is a measure of power consumption or how much electricity is needed to power the bulb. For example, a common 60W incandescent bulb produces about 800 lumens. When purchasing a light bulb, your primary concern is light output, which is measured in lumens. By selecting a 13-watt ENERGY STAR certified LED instead of the 60W incandescent bulb, you can still get 800 lumens, but the LED requires much less power and helps you save on energy costs.


I want to replace my 60-watt incandescent light bulb. How do I know which LED light bulb to select to meet the equivalent light emission?

It’s simple to find an ENERGY STAR certified LED bulb that will produce the same amount of light as your current incandescent bulb. Manufacturers include product equivalency information on the packaging to help consumers choose a bulb that produces enough light. For example, if you want an ENERGY STAR certified LED light bulb to replace your 60-watt incandescent, just look for words like “Soft White 60” or “60-Watt Replacement” on the packaging.


Can I use an LED on a dimming switch/circuit?

Yes. However, you should look for products that have the word "Dimmable" on the packaging. Almost all LEDs are dimmable—meaning they will not flicker, hum, or have huge color shifts. Note that using a regular CFL on a dimming switch or circuit will cause performance issues and shorten its rated life.


What should I do with a CFL when it burns out?

Because CFLs contain a small amount of mercury, the U.S. Environmental Protection Agency recommends that you take your CFLs to a recycling location. You also can take CFL bulbs to your local municipal recycling center. If there are no recycling options near you and you must put CFLs in the trash, put the CFL in two sealed plastic bags. CFLs should not be disposed of in an incinerator.


What should I do if a CFL breaks?

According to the U.S. Environmental Protection Agency (EPA), CFLs contain a small amount of mercury sealed within their glass tubing. When a CFL breaks, some of the mercury can be released as vapor.

The EPA has updated its recommendations on how to properly clean up a broken CFL. First, people and pets should leave the room, and windows or doors should be open. If any central heating or air conditioning is running, shut it off. Gather materials (sealable plastic bag, broom, wet paper towels, stiff cardboard, tape) to clean up the broken bulb. Do not use a vacuum cleaner.

Multi-Family

What is PSE&G's Energy Check for Multi-family program? 

PSE&G's Energy Check for Multi-family program offers a no cost on-site energy efficiency assessment and installation of energy-saving products at no cost in units and common areas to help you and your tenants reduce energy use. Energy-saving measures may include the following items: 

  • LED light bulbs
  • Faucet aerators
  • Efficient-flow showerheads
  • ShowerStart® showerhead adapter
  • "Smart" power strips

What is a multi-family property?

Market rate properties with three or more units and a shared common area—such as apartments, condominiums, student apartments, and assisted living facilities—all can be considered multi-family properties. To learn more about eligibility requirements, please call 1-609-300-1870 or email PSEGHomeEnergy@icf.com.


Are low income and/or below-market-rate properties eligible for incentives? 

Yes, there are several solutions available for properties below market rate. For more information about solutions for which your property will qualify, call 1-609-300-1870 or email PSEGHomeEnergy@icf.com.


Why should I participate? 

Taking advantage of PSE&G's Energy Check for Multi-family program is a great way to start lowering operating costs and increasing your property's value. You and your tenants can start saving energy from the moment the products are installed. You will get tips from our professional advisors on energy-efficient products.  


What is the cost involved with the direct installation of energy-saving products? 

There is no cost to the property manager or tenants for participating in Energy Check for Multi-family. 


How long does the direct installation of energy-saving products take? 

This depends on the size of the opportunity in each residential unit. Typically, our teams are in units for less than five minutes, and the team can complete approximately 50 units in a day. 


Will tenants notice a difference in water temperature due to the new fixtures? 

The water temperature will not be affected by the energy-efficient fixtures. 


If a fixture uses less water, will it take longer to complete tasks? 

Energy Check for Multi-family only installs aerators designed to perform the same task using less water, more efficiently. Energy-saving aerators mix air and water to provide the correct surface area coverage for completing tasks.  


What types of light bulbs will be replaced? 

Energy Check for Multi-family teams can replace all screw-in bulbs in permanent fixtures within your tenants' units. 

Currently PSE&G has LED replacements for a-type, candelabra, globe, and flood bulbs. These bulbs will replace incandescent, halogen, and compact fluorescent (CFL) bulbs. 


How should CFL bulbs be disposed of?  

If a CFL is broken, all people and pets should vacate the room for five to 10 minutes, and a window or door should be opened to air out the space during that time. Central forced air heating/air conditioning systems should be turned off, as well. Thoroughly sweep up the broken glass and place bulb debris and cleaning materials outdoors in a sealed trash container. For disposal of an intact CFL bulb, visit epa.gov.  

Quick Home Energy Check-up

How will a Quick Home Energy Check-up benefit my home? 

A Quick Home Energy Check-up is designed to help you better understand your energy usage so you can take steps to make your home more comfortable and energy efficient. 

The check-up is fast and easy. An energy advisor, certified by the Building Performance Institute (BPI), will perform a visual evaluation of your home's insulation levels (including the windows and doors), heating and cooling systems, lighting, and appliances. Afterward, you will receive a report containing the results of the walk-through, which may also include specific actions you can take to make your home more energy efficient and recommendations for other PSE&G offers that are right for your home. 


How does it work? 

Our goal is to provide you with recommendations that will best improve the energy efficiency of your home and reduce your energy use. During your Quick Home Energy Check-up, your energy advisor may: 

  • Perform a visual inspection of your home's insulation levels, heating and cooling systems, windows, doors, lighting and appliances.
  • Provide you with suggestions for ways to reduce energy use, energy-saving tips and educational materials.
  • Install energy-saving products like LED light bulbs, faucet aerators and efficient-flow showerheads (with your permission) at no additional cost.
  • Provide recommendations for other ways you can participate in the PSE&G energy saving programs to further reduce your energy use and costs.

What is the difference between a Quick Home Energy Check-up and the Home Performance with ENERGY STAR® Program? 

The Quick Home Energy Check-up is a great way to start making your home more energy efficient; it also can help you decide if the Home Performance with ENERGY STAR program is right for you. During your check-up, the auditor will let you know if investing in additional measures like insulation and air sealing would be beneficial to you and your home. If so, the PSE&G Home Performance with ENERGY STAR program offers rebates of up to $5,000 for deep retrofit improvements of your home. 


How do I schedule a Quick Home Energy Check-up? 

To schedule a QHEC, please call 1-855-846-2895 for assistance


I'm concerned about the health implications of contractors entering my home. What safety precautions will they be taking? 

To better serve you, all PSE&G energy advisors have implemented health and safety protocols that meet or exceed public health guidelines. These protocols keep technicians safe and can help protect you and your family. They include a minimum of six feet of social distancing, the use of face masks, technician wellness screenings, hand sanitizing, and the sanitizing of equipment and electronics before and between service calls. Your energy advisor also may ask screening questions when scheduling your energy audit or home improvement project. When scheduling your appointment, ask your energy advisor about other specific health and safety questions or concerns you may have. 

Tropical Storm Ida – Enhanced Incentives

Who is eligible for enhanced incentives?

Customers located in disaster areas designated by FEMA, who receive electric or gas service from PSE&G in Bergen, Essex, Gloucester, Hudson, Hunterdon, Mercer, Middlesex, Morris, Passaic, Somerset, and Union counties.


I am a PSE&G residential customer, who do I contact for more information about enhanced incentives?

PSE&G residential customers can call 1-855-846-2895 for more information.


I am a PSE&G business customer, who do I contact for more information about enhanced incentives?

PSE&G commercial and industrial customers can call 1-844-300-PSEG (1-844-300-7734) for more information.


What are the enhanced residential incentives?

An additional $200 for qualifying HVAC and water heating equipment.

An additional $50 for qualifying refrigerators and clothes washers.


What are the requirements for applying for enhanced incentives?

  • Customers will be required to complete and submit an Ida certification form to receive enhanced incentives on qualifying energy-efficient equipment and appliances purchased within this time frame. The certification form must be submitted within 90 days after purchase of qualifying equipment. The purchase date is defined as the date the customer places their order for the incentivized equipment.
  • If starting a new application, please submit a rebate form online. Download, sign, and upload your Ida certification form with the copy of your receipt under Step 4: Review and Submit Application
  • If you have an existing application, download, sign, and email your Ida certification form to PSEGHomeEnergy@icf.com. Please include the refID provided in the confirmation email you received when you submitted your application and include the following in the email subject line: “Ida Certification Form.”

How long are the Ida enhanced incentives available for?

The enhanced incentives are available for customers who purchase new, qualifying energy-efficient equipment and appliances between Sept. 1 and Nov. 15, 2021. The Ida certification form must be submitted within 90 days after purchase of qualifying equipment. The purchase date is defined as the date the customer places their order for the incentivized equipment.