Skip to main content

Program FAQs

Image

Have questions about our energy efficiency programs? We have your answers.

Here, you can find responses to the most commonly asked questions we receive. Use the drop-down menu below to select the program or service that interests you, then click the “plus” icon next to any question to read more.

Select the topic you’re interested in learning more about.

ENERGY STAR is a nationally recognized joint program of the U.S. Environmental Protection Agency (EPA) and the U.S. Department of Energy (DOE). It helps us all to save money and protect the environment through energy-efficient products and practices.

ENERGY STAR provides complimentary resources that PSE&G uses to enhance our programs and help you save energy and money. Whenever you purchase household appliances and products, always look for the blue ENERGY STAR label. This symbol means that a particular appliance or product meets the energy efficiency standards set by EPA and DOE.

Please call 1-855-846-2895 or email PSEGHomeEnergy@icf.com to speak with one of our customer service representatives.

In September 2020, the New Jersey Board of Public Utilities approved our Clean Energy Future energy efficiency programs, clearing the way for us to commit $1 billion toward energy efficiency. That’s the largest commitment to energy efficiency in New Jersey history, and it includes programs tailored to help all our residential and commercial customers reduce their energy use with energy-efficient equipment, technologies, and strategies.

Energy efficiency upgrades can make your home more comfortable, boost the value of your property, and improve your home’s overall health and safety. Better yet, you’ll be using less energy, which can save you money.

Review our energy-saving tips for additional ways you can save.

Purchases of qualifying high-efficiency appliances and certain other home energy efficiency improvements may be eligible for federal tax credits. Visit energy.gov to find out more about available tax credits and qualifying measures.

As of July 31, 2023, we will no longer offer discounts on LED light bulbs due to recent U.S. Department of Energy rulings and New Jersey legislation that prohibits the further sale of inefficient incandescent and CFL light bulbs.

Use our Home Energy Assessment Tool. Once you answer a few simple questions, we’ll narrow down the programs for which you qualify, and we’ll show your available options.