Income-qualified customers are eligible for Home Weatherization through Whole Home Energy Solutions, where you'll get professional advice and simple upgrades that can reduce your energy use right away.
You could also receive multiple energy efficiency, health, and safety improvements, which may include measures such as:
Visit our portal to register an account, confirm your eligibility, and schedule your appointment.
Customers can save five to 30% on their energy bill by making energy efficiency upgrades identified during their assessment.*
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Here's what you can look forward to when you participate in the Home Weatherization Program.
A certified energy adviser will meet you at your home and perform your energy assessment.
Your adviser will show you specific energy efficiency measures your home needs to ensure you save the most money possible.
You'll receive a variety of energy-efficient products installed at no cost. These may include:
You also may qualify for energy efficiency improvements and health and safety upgrades depending on your home’s needs, all at no cost.
The improvements you choose to make will be scheduled to take place during one or more future visits, and could take two to six months to complete.
Here, you can find responses to PSE&G customers’ commonly asked questions about Home Weatherization. Click the “plus” icon next to any question to read more.
Please contact us at 1-855-846-2895. After selecting your language preference, press option 4 for Home Weatherization, then press option 2 for existing work.
PSE&G is partnered with CMC Energy Services and MDEA to perform all Home Weatherization home energy assessments. CMC and MDEA employees will present their photo identification badges when they arrive at your home. If you have any concerns, please call 1-855-846-2895 to verify the identity of the energy adviser.
You may be eligible for Home Weatherization through PSE&G Whole Home Energy Solutions if you meet at least one of the following criteria:
You also must be a current residential PSE&G customer with a valid account number, and you must be living in a building with one to eight units (home, apartment, townhouse, etc.) that are individually metered. Homes that are zero to five years old or under builder’s warranty are excluded, as are homes in foreclosure, for sale or homes that will be listed for sale. If you don’t own your residence but would still like to participate in the program, you must have the property owner’s permission to do so.
If you’re still uncertain about your eligibility, call 1-855-846-2895 to find out if Home Weatherization is right for you.
Typically the assessment takes two to three hours. During this time, a certified PSE&G energy adviser will visit your home to identify energy-saving opportunities, and to perform advanced diagnostic testing, including a blower door test to pinpoint air leaks. Please note, if you rent, you must secure landlord’s approval to receive a blower door test.
All upgrades are provided at no cost for PSE&G customers who meet eligibility requirements.
Your upgrades will be scheduled to be completed within 60 days after you receive our recommendations. Our contractor will work with you to find a date and time that is convenient for you.
The choice to move forward with each individual recommendation should be made at the time we call to schedule the work. However, there is no time limit in making the decision to participate.
If you request more time to decide, we’ll follow up in 30 to 60 days. If you haven’t yet responded when the determined time has elapsed, we’ll make several attempts to contact you before closing your project.
If you decline to have additional work performed, your project will be closed—but it can be reopened if you change your mind later.
If a health or safety-related issue is identified, we reserve the right to stop further work or close your project until the issue can be remedied.
After the assessment, our experts will review the findings. From there, we’ll determine if additional energy efficiency measures—such as ductwork sealing, an HVAC tune-up, additional insulation, and more—might be right for your home.
Once we complete our analysis and determine what additional steps are recommended, one of our authorized PSE&G contractors will then contact you to schedule follow-up work at no cost to you. If a health or safety-related issue is discovered, it must be remedied before any additional work can be completed. Please note that this process may take up to 60 days after your assessment is completed.
If we determine that no additional work is required at your home, we’ll notify you.
If you have any questions during this time, please contact us at 1-855-846-2895. After selecting your language preference, press option 4 for Home Weatherization, then press option 2 for existing work.
PSE&G energy advisers are experienced in residential energy conservation, construction, and building diagnostics—and they are Building Performance Institute certified professionals.
Our participating contractors are direct subcontractors to CMC Energy Services and MDEA. All of them are licensed in the state of New Jersey and have provided references, qualifications, and evidence of insurance.
If asbestos or other hazardous material is found, the contractor may continue to work as long as the material is safely contained and does not need to be disturbed.
If the material is damaged or must be disturbed, we’ll notify you immediately. You’ll then be responsible for having the material removed from your property, at which time the contractor may then continue work.
If a natural gas leak is discovered, you will be made aware immediately, and our work will be paused. At that time, your energy adviser will do the following:
No additional work can be performed until your home is clear of the gas leak, and any health- and safety-related issues are resolved.
If we discover mold or unsafe moisture levels, we’ll notify you immediately.
If mold or a mold-like substance is present, you must have it remediated. Further work under the program may continue 30 days after remediation is successfully completed.
If unsafe moisture conditions are present, your energy adviser or contractor must attempt to identify the source of the moisture and try to fix the problem before work can continue. If the source of the moisture cannot be identified, or if the contractor cannot fix or control the moisture, you must have the moisture remediated through outside means before further work may continue.
† You may be required to visually verify or self-certify your income. Income verification includes documentation of all sources of income for every person counted as living within the household. Documentation may include tax filings, benefit statements, or other verifiable records. PSE&G reserves the right to verify income if deemed necessary.
‡ Limited supply per household and where applicable.
This program is subject to change, including termination, without prior notice.